Australian market access
Security at Keenmeritor
Practical, plain-English information for Australian users of Keenmeritor.
Your practical security routine
Security also depends on accurate contact details. An old email address or unavailable phone number can delay a genuine recovery and make suspicious activity harder to challenge. Update those details through the authenticated account, verify the resulting alert and record the support case number for any sensitive change.
Start with a password used nowhere else and store it in a reputable password manager. Enable an authenticator-based second factor, save recovery information offline and check that account notifications reach an email address you control.
Review active sessions and connected providers at regular intervals. Revoke a device or API key you no longer use. If a provider reports maintenance, verify the notice through its official channel rather than a link received in a private message.
If you suspect compromise, stop sharing information, preserve the suspicious message and contact [email protected] from a trusted device. Support may temporarily restrict account activity while identity and recent changes are examined.
1. Multi-factor authentication
Keenmeritor supports authenticator codes and verified recovery procedures. MFA is strongly recommended and may be required for sensitive changes.
Keenmeritor presents this information so you can decide what fits your circumstances before taking action. Review the relevant settings, records and disclosures, keep your contact details current, and contact support when an instruction or account event is unclear.
Market conditions and service availability can change. Nothing in this section removes your responsibility to check the details shown before confirmation, assess the possibility of loss and keep independent records of important decisions.
2. Encryption
Encrypted connections protect information in transit, while protected storage and controlled access reduce exposure at rest.
Keenmeritor presents this information so you can decide what fits your circumstances before taking action. Review the relevant settings, records and disclosures, keep your contact details current, and contact support when an instruction or account event is unclear.
Market conditions and service availability can change. Nothing in this section removes your responsibility to check the details shown before confirmation, assess the possibility of loss and keep independent records of important decisions.
3. Fraud and phishing protection
Use only keenmeritor.org, verify unusual messages and never disclose a password or one-time code to a caller.
Keenmeritor presents this information so you can decide what fits your circumstances before taking action. Review the relevant settings, records and disclosures, keep your contact details current, and contact support when an instruction or account event is unclear.
Market conditions and service availability can change. Nothing in this section removes your responsibility to check the details shown before confirmation, assess the possibility of loss and keep independent records of important decisions.
4. Login notifications
Email alerts can flag a new device, sign-in attempt or material account change so you can respond quickly.
Keenmeritor presents this information so you can decide what fits your circumstances before taking action. Review the relevant settings, records and disclosures, keep your contact details current, and contact support when an instruction or account event is unclear.
Market conditions and service availability can change. Nothing in this section removes your responsibility to check the details shown before confirmation, assess the possibility of loss and keep independent records of important decisions.
5. Devices and sessions
Review active sessions, revoke devices you do not recognise and allow inactivity controls to close unattended access.
Keenmeritor presents this information so you can decide what fits your circumstances before taking action. Review the relevant settings, records and disclosures, keep your contact details current, and contact support when an instruction or account event is unclear.
Market conditions and service availability can change. Nothing in this section removes your responsibility to check the details shown before confirmation, assess the possibility of loss and keep independent records of important decisions.
6. Account recovery
Recovery requires identity checks and support review. Temporary limits may apply while ownership is established.
Keenmeritor presents this information so you can decide what fits your circumstances before taking action. Review the relevant settings, records and disclosures, keep your contact details current, and contact support when an instruction or account event is unclear.
Market conditions and service availability can change. Nothing in this section removes your responsibility to check the details shown before confirmation, assess the possibility of loss and keep independent records of important decisions.
7. API permissions
Separate read, trading and withdrawal permissions. Use the narrowest scope and rotate a key if exposure is suspected.
Keenmeritor presents this information so you can decide what fits your circumstances before taking action. Review the relevant settings, records and disclosures, keep your contact details current, and contact support when an instruction or account event is unclear.
Market conditions and service availability can change. Nothing in this section removes your responsibility to check the details shown before confirmation, assess the possibility of loss and keep independent records of important decisions.
8. Audit history
Account records show sign-ins, connections and changes to settings, giving you a trail to review.
Keenmeritor presents this information so you can decide what fits your circumstances before taking action. Review the relevant settings, records and disclosures, keep your contact details current, and contact support when an instruction or account event is unclear.
Market conditions and service availability can change. Nothing in this section removes your responsibility to check the details shown before confirmation, assess the possibility of loss and keep independent records of important decisions.
9. Incident support
Contact support immediately to request restriction, investigation and a clear communication sequence.
Keenmeritor presents this information so you can decide what fits your circumstances before taking action. Review the relevant settings, records and disclosures, keep your contact details current, and contact support when an instruction or account event is unclear.
Market conditions and service availability can change. Nothing in this section removes your responsibility to check the details shown before confirmation, assess the possibility of loss and keep independent records of important decisions.
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